Coronavirus 2021

Message to the Community

The situation regarding COVID-19 is rapidly evolving, with each day providing more information. The town leadership is working hard to bring you the most up to date information regarding the pandemic. There are multiple venues to stay connected, see below for links to these options. This page will stay current with the most up to date information you need to know about how this crisis is affecting Ashland and steps we are taking to do what is best for the community.   

CoronaVirus - COVID-19 Information

Town Communications

COVID-19 TOWN HOTLINE:  508-532-7900 -  You can also send questions to  

EMAIL NEWSLETTER:  Sign up for updates and encourage your friends and neighbors to do so as well.

TWITTER: @ashlandmass and @AshlandTwnMgr 


The CDC Coronavirus site is updated regularly with important information. Please bookmark it and refer to it frequently:


COVID-19 Vaccination Information Header

MetroWest-Westborough Regional Vaccination Site

The MetroWest-Westborough Regional Vaccination Site at the DoubleTree Hotel (5400 Computer Drive, Westborough) is a collaborative effort by the towns of Ashland, Boylston, Holliston, Hopkinton, Northborough, Southborough, and Westborough.  The site is supported by Fire and Health Department staff and resources from collaborating communities as well as volunteers from local Medical Reserve Corps (MRC) and Community Emergency Response Team (CERT) members.

LOCATION:  The site is conveniently located at the DoubleTree Hotel at 5400 Computer Drive, Westborough, off of Route 9 and near the intersection of Interstate 495.  The vaccination site is located on the main floor of the hotel and is handicap accessible.   When you arrive, the vaccine site entrance is clearly marked and there is ample, free parking.


  • The majority of the appointments (75%) are filled directly through the State's Preregistration System.   Please register at  The State will contact you when there are appointments available for you and provide you with a link to use to select and book your appointment.
  • The pre-registration system is only for scheduling first doses. If you are looking to book your second dose, please contact the location of your first dose. If you are unable to book your second dose at your first dose location, please learn more about securing a second dose at a mass vaccination site, here.
  • The remainder of the appointments (25%) are filled directly through private links for the collaborating communities.  If you live or work in the towns of Ashland, Boylston, Holliston, Hopkinton, Northborough, Southborough, and Westborough, contact your respective Health Department to learn more about how to signup via their private link.  

LAST MINUTE APPOINTMENTS:   In order to prevent wastage of vaccine, last-minute vaccine appointments will be posted at the below link between 12:30 pm and 2:00 pm on scheduled clinic days which are currently Wednesday, Thursday, and Friday.   You must register for an appointment using the below link.  The site will NOT accept walk-ins.  You must be able to arrive at the scheduled appointment time as the clinic stops taking patients after 2 pm.  Please take the earliest time slot possible.  Anyone who lives or works in Massachusetts and is aged 18 or older is eligible.

Click here to signup for email notifications and to be added to the standby call list for last-minute appointments.



  • Please arrive on time and do not enter the building earlier than 10 minutes before your scheduled appointment time.
  • Have your photo ID ready.   Please wear short-sleeves and wear a mask at all times.
  • You cannot receive the COVID-19 vaccine if you received another vaccine in the last 14 days.  
Comparing COVID Vaccines One Pager FINAL
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If you've been exposed to COVID-19.......


7 days of strict quarantine
Release on Day 8 IF:
• A test (either PCR or Abbott BinaxNOW antigen) taken on Day 5 or later is negative; AND
• The individual has not experienced any symptoms up to that point; AND
• The individual conducts active monitoring through Day 14

Individuals must actively monitor symptoms and take their temperature once daily. IF even mild symptoms develop or the individual has a temperature of 100.0 F, they must immediately self-isolate, contact the public health authority overseeing their quarantine, and get tested.
Approximately 5% residual risk of disease development

10 days of strict quarantine
Release on Day 11 IF:
• The individual has not experienced any symptoms up to that point; AND
• The individual conducts active monitoring through Day 14.
• No test is necessary under this option
Approximately 1% residual risk of disease development

14 days of strict quarantine
Release on Day 15 IF:
• The individual has experienced ANY symptoms during the quarantine period EVEN if they have a negative COVID-19 test; OR
• The individual indicates they are unwilling or unable to conduct active monitoring.
No additional active monitoring required
Maximal risk reduction


Please note that individuals who had COVID-19 in the last 90 days (from the day of symptom onset or day of first positive test if asymptomatic), AND individuals who have received either two doses of the Moderna or Pfizer COVID-19 vaccines or a single dose of the Janssen COVID-19 vaccine, at least 14 days ago but less than 90 days ago, are not required to quarantine the following exposure.  

Read more

massgov get tested imageGet Tested for COVID-19

If you display symptoms for COVID-19, or have been in close contact with an individual that tested positive.

Serology, PCR tests, and Antigen tests are also available.

Learn more about the different types of tests

covid vs allergiesCOVID-19 or Allergies?

It’s allergy season. COVID-19 and seasonal allergies share some symptoms, but not others.

Use this chart to compare the common symptoms of COVID-19 and seasonal allergies so you can tell the difference.

If you’re sick, you may need a COVID-19 test to confirm your diagnosis. For more information, click here

COVID-19 Ashland Cases 042821

Local Cases in Ashland

The following information as of April 28, 2021

Ashland has 1,535 positive confirmed cases with the PCR test for COVID-19 with 1,519 cleared cases. Ashland has 202 confirmed cases with the Antigen test and 201 cleared cases.

Confirmed Cases= Individuals who have tested positive for the virus. 

Cleared Cases = The number of cases you see are people that have tested positive and are now cleared. This does not include their close contacts (Please note this change in data collection effective 4.23.20).

COVID-19 Data- click to enlarge graph

Confirmed and Cleared ANTIGEN Test by Age as of 04282021

COVID-19 Data

Confirmed and Cleared PCR Test by Age as of 04282021

Facial Coverings/ Masks- Updated

Effective April 30- Face coverings will only be required outside in public when it is not possible to socially distance and at other times required by sector-specific guidance.

Face coverings will still be required at all times in indoor public places. Face coverings will also continue to be required at all times at events, whether indoors or outdoors, and whether in a public space or at a private home, except for when eating or drinking.

At smaller gatherings in private homes, face coverings are recommended but not required. The $300 fine as an enforcement mechanism will be eliminated.

See the complete order from Governor Baker here, April 27, 2021 

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April 27-  Baker-Polito Administration Announces Plans for Continued Reopening

The Baker-Polito Administration announced that Massachusetts will reopen some outdoor Phase 4, Step 2 industries effective May 10th and put plans in place for further reopening on May 29th and August 1st.  Learn More

View all the Press Releases from the State regarding COVID-19

More Updates:

Reopening  your business information

When can my business reopen?
Sector-specific protocols and best practices

See resources below from Town of Ashland’s Economic Development Office

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Government Meetings

Please note that in accordance with the Governor’s executive orders, live remote participation is being allowed for public hearings through the Zoom platform. Live remote participation is being limited to public hearings of regulatory boards at this time, and residents are still able to provide comments via email. Meetings will continue to be streamed via Youtube and on WACA TV channels. Links to all meetings can be found on under each meeting posting as well as on each individual agenda.  Directions on how to use Zoom can be found by CLICKING HERE.

Ashland COVID-19 Rental Assistance Program

2021- Ashland COVID19 Rental Assistance Program

February 10, 2021:

Please note two changes to the Ashland COVID-19 Rental Assistance Program. First, mortgage assistance is available only to those properties with an affordable housing deed restriction. Second, if the eviction process has been started, additional assistance may be available. Please contact Emma Snellings to discuss this option

COVID-19 Rental/ Mortgage Assistance Program

In response to the loss of income to households due to Covid-19, this program has been created and funded by the CARES Act funds granted to the Town of Ashland and the Affordable Housing Trust utilizing their Community Preservation Act funds. This program seeks to be efficient and responsive. It is temporary in nature. Applications will be processed on a rolling basis starting on July 7, 2020. Applicants are eligible for up to three months rental or mortgage assistance (Assistance can be used to pay current and future rent, or pay rent that is past due since 3/1/2020).

For more information and to access the application, please visit our website.

Please contact Emma Snellings, Assistant Town Planner at or 508-532-7930 for a paper application or with any questions.

Town of Ashland Municipal Building Guidelines

Town Hall

Ashland Town HallTown Hall is open! COVID protocol will be followed in the building. If possible, please continue to make appointments with all departments so we can keep everyone safe and eliminate waiting times.

Please call Town Hall at 508-881-0100, or the COVID-19 Hotline, 508-532-7900, to schedule a time to conduct business that cannot be completed electronically. Click here for the full staff phone directory. 

Please, enter Town Hall from the side door (the door that faces the parking lot), as the Front steps are undergoing repairs.

Please, use the hand sanitizer station outside the building before entering. Please, follow all posted social distancing and hygiene standards when using the building. Wear face-coverings (unless there is a preexisting medical condition) and utilize the hand sanitizer stations throughout the building as well.

Town Hall Hours

Monday, Tuesday, Thursday: 8 am - 3:30 pm
Wednesday: 8 am - 7 pm
Friday- Sunday: CLOSED

Community Center

community centerCommunity Center is open by appointment only.  Please call the Community Center at 508-881-0140 to schedule an appointment with the needed service’s office. 

Ashland Senior Center is open! We will be maintaining records for contact tracing purposes and want to ensure that the rooms are disinfected.

  • Masks are required to enter the building
  • Hands must be sanitized as you enter the building
  • Pre-registration will be required for all scheduled programs
  • Each person will need to check-in and out at the front desk using the My Senior Center Kiosk
  • Windows will be open in program rooms to maintain air circulation
  • All chairs, tables, etc. will be sanitized by staff as participants leave
  • Each participant should only stay in the building for 90 minutes.

The Ashland Food Pantry will remain appointment only with curbside pick-up on Mondays and Wednesdays- please remember to call ahead. Call 508-532-7942 or 508-532-7946. You can also email,

Visit their websites for more information:
Ashland Human Services:
Elder Services
Ashland Recreation

Public Library

Please note the changes to these operations at the end of this segment, beginning May 17th!

Library Concord St Enterence
Current In-Person Hours:
Tuesdays & Thursdays: 11:00 am - 6:00 pm
Limited Browsing Hours (30 min) &
Computer Use (45 min)

The library’s current curbside hours:

Monday- Thursday:  11:00 am- 6:00 pm
Friday- Saturday:  11:00 am - 4:00 pm

Curbside Pick-Up Guidelines: Any item that is marked as AVAILABLE in ASHLAND in the Minuteman catalog can be requested for curbside pickup. Find the items that you want in the Minuteman catalog and place a hold listing Ashland as your pickup location. 

If you don’t have internet access at home, please call the library at 508-881-0134 for staff assistance to place a hold. Your reserved items will be held for one week

ON MAY 17th, 2021 the in-person and curbside pickup hours and library operations will change to the following: 

New Open Hours:

Monday, Tuesday, Thursday: 10 am - 6 pm
Wednesday: 12- 8 pm
Friday and Saturday: 10 am - 4 pm
Just walk in and enjoy browsing! Additionally, feel free to use the computer for 2 hours OR a study room for 2 hours per day.  Wear a mask/face covering, properly, at all times and maintain social distancing. 

New Curbside Operations:

  1. Request materials online using the online catalog at
  2. You will be automatically notified via email when your item(s) are ready for pick-up
  3. Your email notification will include a link to a Google Form to choose a day for pick-up.
  4. Come by the library during the open hours (mentioned above) on your chosen pick-up day. Your items will be checked out, bagged, and ready to go in the Concord Street Entrance Lobby. 

Visit the library’s website for more information


DPWAshland Department of Public Works (DPW) is open by appointment only.

Please call DPW at 508-881-0120 to schedule an appointment. If possible, please continue to use the online services rather than making an appointment. As mentioned above, we will ask pre-screening questions at the time you book your appointment. If you come by without an appointment, we request you call us from outside the building, preferably from inside your vehicle, before entering. These appointments will be logged by staff in a "Visitor’s Log". 

Please, use hand sanitizer before entering, wear a face-covering (if applicable), and maintain social distancing.

Visit DPW Website for more information

Public Parks

Ashland Reservoir_summer day-6

Public Parks are now open for passive recreation activities including: Walking/ Hiking, Jogging, Running, Fishing, Bird/ Nature Watching, Kite Flying, Dog walking. Organized sports and activities, sports fields, playgrounds, pavilions, and restrooms, remain closed. 

Community Gardens may open as members follow state guidelines and the previously established policies created by Community Gardens. 

Please maintain social distancing of 6 ft or more and remain within family units, use face masks/coverings, and more importantly, stay home if you feel sick.

Communications from our Town Manager 

MH Newsletter

Town Manager's Video Updates during COVID-19

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Resources from the Economic Development Office

Our office regularly updates our Business Resources during COVID-19 Webpage for business owners to find information and guidance. Find tools, ideas, and resources to reopen your business safely.

Sign up to get news and updates from the Economic Development Office delivered straight to your inbox!

FAQS for Businesses Facing COVID-19 Daily

If an employee is exposed to a positive case through close contact can we require a test prior to return to work even if asymptomatic?  You can’t mandate it but if the employee was exposed for more within 6ft. and more than 15 minutes of more cumulative time they must quarantine for 14 days regardless of a negative test. 

And how many days post exposure should they wait before testing? Anyone exposed to someone that tested positive for Covid should wait 5-8 days to be tested. If tested at 5 days and receiving a negative test that person should still quarantine for 14 days. If tested on day 8 with a PCR test after the exposure and are asymptomatic with a negative test, the last day of quarantine is day 10 and they can return to work at day 11.  Please note that exposure date is day 0.

What steps do I take if one of my employees tests positive?

  • Notify Ed Burman at the Board of Health by calling 508-532-7988 or email
  • You must close for deep cleaning.  You only have to remain closed until cleaning has occurred.
  • If any other staff were working they should be tested and not allowed to work until they have a negative test.  If any other employee is deemed a close contact which means within 6 feet for 15 minutes of more cumulative time they MUST remain out for 14 days from the exposure regardless if they have a negative test. If tested on day 8 with a PCR test after the exposure and are asymptomatic with a negative test, the last day of quarantine is day 10 and they can return to work at day 11.  Please note that exposure date is day 0.

What if I want to run a scenario by someone or have additional questions or concerns?

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Information from Ashland Public Schools

Ashland High

Previously issued information regarding the Coronavirus

COVID-19 Information Feb- March 2020

COVID-19 Information March-May 2020