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1. Do I have to license my dog every year?
2. Are there any mandatory shots my dog or cat needs?
3. Is there a leash law?
4. Do you take surrenders?
5. What to do if you found a stray dog?
6. Were is the nearest veterinarian if I have an emergency?
7. Do I need to pick-up my dogs poop?
8. What to do if I lose my pet?
9. What do you do if you are bitten by an animal?
10. What do you do when you see wildlife acting or looking sick?

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1. Where does the Food Pantry get all of its food?
2. What do I need to bring with me on my first visit to the food pantry?
3. Do I need to make an appointment to utilize the Food Pantry?
4. Does the Food Pantry take donations of household goods, toys, clothing, etc.?
5. I would like to donate to the food pantry. What do you need?
6. I would like to volunteer. How can I be useful?
7. What services does Ashland Youth and Family Services Provide?
8. What holiday assistance does Ashland Youth and Family Services Provide?
9. What are the Ashland Youth and Family Services hours?
10. What are the Food Pantry service hours?
11. Is personal and financial information, given by clients, confidential?

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1. What do I need to get a library card?
2. How many items can I check out?
3. Will I be charged for an item I accidentally damaged or lost?
4. Do you have computers for public use?
5. Does the library have a photocopier?
6. Do you have a fax machine for public use?
7. Does the library have a scanner for public use?
8. Does the library have a shredder for public use?
9. How can I access my patron record online?
10. I forgot my PIN and can’t log onto my account, what should I do?
11. How many items can I have on reserve?
12. Can I pay my fines online?
13. How can I reserve a museum pass?
14. Does the library have meeting rooms available for public use?
15. Does the library have a notary public?

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1. What are your office hours?
2. How often do you re-assess properties in Town?
3. I recently purchased a house in Ashland but the tax bill still has the previous owner’s name on it. When will this change?
4. If I’m not satisfied with my assessment what recourse do I have?
5. Where can I find more information on the various tax exemptions?
6. Where can I get a plot plan of my land?
7. I have moved out of state or no longer own my vehicle but keep getting an excise tax bill. What do I need to do?
8. Are the town maps online?
9. Are property record cards listed online?
10. Do you have applications for Abutters Lists online?

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1. How can I serve on a Board or Committee?

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1. Where are you located?
2. When can I seek file information for a Title 5 inspection that I need to complete?
3. Is the Town water safe?
4. What is the status of the Nyanza site?
5. Do you have information on my private well?
6. My septic system is failing, what is needed?
7. Where do I dispose of Sharps?
8. Where do I dispose of unused or expired prescription drugs?
9. Who do I call to join the Medical Reserve Corps (MRC)?
10. Who investigates food illnesses?
11. Where do I get my flu shot?
12. Does your department handle the rubbish and recycling programs?
13. Where do I find information in obtaining trash/recycling bags?
14. Who do I call for bulky item disposal at curbside?

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1. How do I sign up for a program?
2. Where are you located?
3. Can I get a discount if I have more than one child?
4. How do I sign my child up for youth sports?
5. When is Ashland State Park open?
6. Can non-residents sign up for programs and trips?
7. Can I use my American Express Card?
8. I am interested in teaching a class for the Recreation Department?
9. Do you sell any discounted tickets?
10. What is your Tax ID number?

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1. What is stormwater runoff?
2. Why is stormwater runoff a problem?
3. What can I do to prevent stormwater pollution?
4. What can I do if I notice inappropriate dumping into or foul odors emanating from storm drains?
5. Why does Ashland have a Stormwater Management Bylaw?
6. Who needs a Stormwater Management Permit?
7. How do I get a Stormwater Management Permit?
8. If I need a Notice of Intent for work near wetlands do I also need a Stormwater Management Permit?

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1. Can I get my birth certificate here if I was born in another State but lived here for 20 years?
2. Where do I file for a marriage license?
3. Who are my Local State Representatives?
4. How many precincts do we have?
5. Where do I vote?
6. Why did my precinct change?
7. When is the next Town Meeting and Town Election?
8. I don’t want any information from my census form to be distributed to anyone without my prior consent. I actually want it on file with the Town Clerk only. Why can’t I do that?
9. Why am I not listed as a registered voter?
10. Do I have to file a business certificate with the Town?
11. I have a dog. Why do I have to register him?
12. I work all week. How can I come in when your hours are similar to mine?
13. I need documents notarized. Where do I go?
14. I just became a Notary Public. I need to be sworn in. Where do I go?

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1. I’ve been hearing a lot about “Tax Titles.” What does this mean?
2. I fell behind in my taxes and there’s tax title lien on my property. What should I do?
3. I’m interested in purchasing a tax possession. Who should I contact?

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1. When are real estate tax bills due?
2. If I pay my property tax bill late will I be charged any interest and penalties?
3. Is a postmark date acceptable as proof of timely payment?
4. My mortgage company pays my tax bill. Can you bill them directly?
5. I sold the property. Why do I still get bills in my name?