Sewer connections and Septic Tanks 

General Information:
 In addition to all the sewer manholes and sewage pipes, the Town also maintains 8 Pump stations (6 - Lift Stations and 2 Sewer Main Pump Stations).
 If you notice a Sewer overflow, please call the Sewer Department at 508-532-7964 or email at
 For installation, inspection / modification of a Septic Tank, please call the Health Department at: 508-881-0100 ext. 7922 or ext. 7128. 
You must call Dig Safe at 1-888-344-7233 before you dig for any reason including but not restricted to: tree planting, fence installation, Septic Tank installations etc.
Click here for the Sewer construction standards for a sewer connection installation / modification. 
For a list of Town of Ashland, Drain Layer Licensees, Click here.

What not to Flush?

Disposing of trash down drains and toilets can lead to sewer overflows and backups that can cause harm to human health and our local environment. Using drains and toilets as trash cans may create sewer overflows into streets and water bodies.
Treatment plants effectively remove toilet paper from wastewater, but all other garbage should go in the trash can.
These Items belong in the trash can.
The only thing you should ever flush down a toilet is human waste (urine and feces) and toilet paper. Here’s what you shouldn't flush:

  • Bags / wrappings and cardboard
  • Band-aids and bandage wrappers
  • Cleaning wipes
  • Condoms
  • Cotton balls, swabs and pads
  • Dental floss and teeth whitening strips
  • Disposable diapers, nursing pads, and baby wipes
  • Facial wipes
  • Flammable or explosive substances
  • Hair
  • Kitty litter
  • Expired and unused prescription or over-the-counter medications
  • Mini and maxi-pads, tampons and applicators
  • Motor oil, transmission fluids, anti-freeze or other toxic chemicals
  • Needles and sharps
  • Paper towels
  • Rags
  • Solvents, paints, turpentine, nail polish, polish remover

Helping to prevent clogged drains and backups is easy.